Questions about Lush Hair Boutique
What type of hair do you offer?
We sell 100 % Indian Virgin Remy Hair. The hair is available in straight, wavy,
and curly textures. The hair is single drawn to provide a more natural look and
available in either a machine made weft or hand sewn weft.
May I order a sample kit of hair?
Yes. We provide a sample kit of hair free of charge. We do ask that you pay $3 for
shipping cost.
Is a chemical process applied to achieve curl pattern?
No. We offer 100% Virgin Remy Indian Hair.
How does Lush Hair compare to Beauty Supply store hair?
Lush Hair is superior to beauty supply store. We offer hair that is 100% Indian
Virgin Remy Hair. When maintained properly, this hair will last for several installs
and provide a virtually tangle free, shed free experience. And the best part is
that it will be undeniably beautiful.
Will the hair look natural?
Yes, it will look natural because it is 100% human hair. Our hair does not contain
any fillers (i.e. Synthetic hair).
Is there a number I can call to talk to a sales rep?
Yes, 404-348-2867. However, our preferred method of contact is email. All questions
will be answered promptly, usually within 1 business day.
Can I phone in my order?
No, all orders must be placed online. But we are happy to answer any questions you
may have by phone. However, our preferred method of contact is email. All questions
will be answered promptly, usually within 1 business day.
What methods of Payment do you accept?
We accept Paypal.
How much is shipping and timelines?
Shipping cost and timelines vary depending on weight of the order and the delivery
time you select. The actual shipping will be calculated at checkout. In general
you can expect to pay from $2.50 to $15.00 for standard ground shipping.
Where can orders be shipped?
In an effort to minimize fraud and protect our customers, we only ship orders to
the address supplied by Paypal. Please ensure that your PayPal address is valid
and up to date. Once an order is received, no address corrections can be made.
Are express shipping options available?
We offer FedEx and USPS express services.
Do you wholesale or provide a discount to stylist?
Yes, we do offer discounts for volume purchases. Please contact us for more information
on how to receive discounts for large volume orders and information on how to become
an Affiliate and earn extra income.
What happens if an item I order is sold out?
On occasion we may experience a high demand for a product that depletes our inventory
of a particular product. In this instance, you will be notified within 24 hours
that the ordered item is not available. You will be given a choice to have your
money returned or to purchase another item. The remaining order may be processed
and shipped. This is at the sole discretion of Lush Hair Boutique. We apologize
for any inconvenience this may cause.
What is your Refund/Exchange Policy?
Please see our policy on
Refunds/Exchanges.
Do you issue Refunds?
Please see our policy on
Refunds/Exchanges.
